Shipping policy

At FV Foundation, we strive to deliver your order as quickly and smoothly as possible. We partner with trusted suppliers to ensure that you receive top-quality products without delay. Please review our shipping information below:


Processing Time

All orders are processed within 1-2 business days. Once your order is confirmed, our team will begin preparing your products for shipment. 


Shipping Times

  • Standard Shipping: Typically, delivery will take 1-3 business days, depending on your location.

Please note that delivery times may vary due to factors beyond our control, such as customs processing or carrier delays.


Shipping Costs

  • Standard Shipping rates are calculated at checkout.
  • Expedited shipping options are available at checkout for an additional fee.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can follow the progress of your delivery.


Failed COD Delivery Policy

If a Cash on Delivery order is not received or rejected at the time of delivery, the order will be marked as “Failed Delivery.” In such cases:

Future orders from the same customer will require Advance Payment only.


Why This Policy?

Every failed COD delivery causes significant losses to our business. We bear the full cost of:

  • Shipping the product to your location

  • Return shipping when the parcel is rejected or unclaimed

  • Packaging and handling fees

As a growing beauty brand in Pakistan, these losses directly impact our ability to keep prices affordable and quality high for everyone.


How You Can Help

We understand that COD is a convenient option, and we’re happy to offer it. However, we kindly ask our customers to:

  • Only place an order if you are 100% sure you'll receive it

  • Be available or arrange for someone to collect your parcel on delivery day

This small step helps us reduce waste, save resources, and continue offering flexible payment options for genuine buyers.


Advance Payment Options

If your order requires advance payment, don’t worry — it’s simple and secure. We accept:

  • Bank transfers

  • JazzCash / EasyPaisa

  • Secure card payments (via our official website)

You’ll receive full payment instructions at checkout or via WhatsApp when your order is confirmed.


Let's Build a Trustworthy Shopping Community

Help us grow FV Foundation as a premium, Pakistani-owned beauty brand by supporting our policy. We truly appreciate your cooperation and look forward to serving you with love and care! 💕